Tech StewardServices
Cloud Platform
After the feature ships
Tech Steward stays with systems it has built and with systems it inherits. Platform care is troubleshooting, environments, access, and the release path — the work of keeping a cloud product usable. It is not a desk that resets passwords. It is the same practice that designed the pipeline, looking after it once people depend on it.Environments
Development through production, with the configuration and access each one actually needs.
Defects and delivery
The release path, the failing check, and the production issue that does not match the last deploy.
Access
Identity, roles, and the permissions that drifted after the original design.
Have a system that is drifting?
Describe the environment and what stopped being reliable.